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Old 04-21-2012, 12:44 PM   #1
MarineDesigns MarineDesigns is offline

 
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Arc discount!!!

It is becoming more & more of a problem that old members or customers that aren't even members at all and never have been are asking for the ARC discount. The ARC discount is for current ARC members as a benefit of being a member. In order for us to apply the ARC discount we need proof in the form of the ARC card (not expired) or paypal receipt. This measure is to protect current ARC members and the value of the ARC discount. We are fully aware that a lot a cards have not been issued so again please bring in your paypal receipt if you have not been issued a card. Please remember that while we try and remember everyone that is a ARC member we have no way of knowing who is and is not a current member. We strive to make every visit to Marine Designs a pleasant one and this issue seems to be souring that experience. Please help keep the ARC discount elite for members only.

Thanks,
Mike

 
Old 04-21-2012, 1:40 PM   #2
RealFish RealFish is offline
 
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Sorry, not going to carry around a receipt with me at all times and I usually stop in on a whim. My guess is there are a handful of people that still use the discount that are not current members. I would imagine that most people who have let their membership laps are no longer that active in the hobby and don't purchase that much anyway. It would be a shame to lose the business of active members.

BTW, I just bought the TLF lettuce clip. You can see to the left that I am an active member if it makes you feel better.

 
Old 04-21-2012, 1:43 PM   #3
jmaneyapanda jmaneyapanda is offline
 
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Quote:
Originally Posted by MarineDesigns View Post
It is becoming more & more of a problem that old members or customers that aren't even members at all and never have been are asking for the ARC discount. The ARC discount is for current ARC members as a benefit of being a member. In order for us to apply the ARC discount we need proof in the form of the ARC card (not expired) or paypal receipt. This measure is to protect current ARC members and the value of the ARC discount. We are fully aware that a lot a cards have not been issued so again please bring in your paypal receipt if you have not been issued a card. Please remember that while we try and remember everyone that is a ARC member we have no way of knowing who is and is not a current member. We strive to make every visit to Marine Designs a pleasant one and this issue seems to be souring that experience. Please help keep the ARC discount elite for members only.

Thanks,
Mike
Well said! I agree a bajillion percent.

Quote:
Originally Posted by RealFish View Post
Sorry, not going to carry around a receipt with me at all times and I usually stop in on a whim. My guess is there are a handful of people that still use the discount that are not current members. I would imagine that most people who have let their membership laps are no longer that active in the hobby and don't purchase that much anyway. It would be a shame to lose the business of active members.

BTW, I just bought the TLF lettuce clip. You can see to the left that I am an active member if it makes you feel better.
Unfortunately, this just isnt true. I can tell you a huge number of people will claim to be members who are just register participants on this forum, but NOT paid members. And will readily claim to be a member for the discount. Sadly, it is a privilege abused more than most would think.

 
Old 04-21-2012, 3:02 PM   #4
jead85 jead85 is offline
 
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I am perfectly happy to prove my membership. 10% is worth the effort

 
Old 04-21-2012, 3:20 PM   #5
elFloyd elFloyd is offline
 
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Always happy to prove membership and I agree with Mike. Membership has it's privileges.

But... ARC needs to be more diligent with sending out membership cards. I renewed in Jan but have yet to receive my card.

 
Old 04-21-2012, 3:31 PM   #6
rdnelson99 rdnelson99 is offline
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As is always the case, there are two sides of every story. Yes, ARC should get cards to us when we pay our dues but this is done by volunteers who also have lives outside of ARC. Therefore, I would expect some delays. But, in my opinion, while it should be up to the purchaser to prove membership, is it all that difficult for a store to open up the forum, look up a the screen name and look for the icon? If you are not paid up, you don't have the icon. Yes, I know it can be a pain when you are busy but in my job, it is in my best interest to make life as easy as possible for my customer. I believe general contractors don't higher electrical contractors, they hire problem solvers. Electrical is a problem for them so if I solve that problem, they want me back. Same goes in retail in my estimation.
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Old 04-21-2012, 3:32 PM   #7
Thanh386 Thanh386 is offline
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My ex paypal, so she has the receipt. Wallet got stolen so someone has my arc card lol. Thank god we have outlet machine to print cards. Time to pm Stacy

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Old 04-21-2012, 3:42 PM   #8
jmaneyapanda jmaneyapanda is offline
 
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Quote:
Originally Posted by rdnelson99 View Post
As is always the case, there are two sides of every story. Yes, ARC should get cards to us when we pay our dues but this is done by volunteers who also have lives outside of ARC. Therefore, I would expect some delays. But, in my opinion, while it should be up to the purchaser to prove membership, is it all that difficult for a store to open up the forum, look up a the screen name and look for the icon? If you are not paid up, you don't have the icon. Yes, I know it can be a pain when you are busy but in my job, it is in my best interest to make life as easy as possible for my customer. I believe general contractors don't higher electrical contractors, they hire problem solvers. Electrical is a problem for them so if I solve that problem, they want me back. Same goes in retail in my estimation.
Heres a scenario- I have no idea who YOU are. Can someone else come in the store, say they are rdnelson99, and get your discount? Yes. Very easily. And I know because someone tried it, unknowing that I was familiar with the username they tried to use. I wish some people weren't as devious and deceptive as they are, but they are indeed.

The club is taking steps to remedy the card situation ASAP, so I don't see the huge problem is asking for some assistance in offering the discount.

 
Old 04-21-2012, 3:48 PM   #9
Thanh386 Thanh386 is offline
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I guess it's to be the resident arc trouble maker. Everyone knows you muhaha I win!!!!

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Old 04-21-2012, 3:59 PM   #10
Crobattt Crobattt is offline

 
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if you sign into your account on their computer you could prove it, and it would only take 30 seconds if they kept the window open.

 
Old 04-21-2012, 4:05 PM   #11
SuperClown SuperClown is online now

 
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I've simply logged into my account tapatalk and never had a problem getting my discount that way

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Old 04-21-2012, 4:08 PM   #12
JeF4y JeF4y is offline
 
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if you sign into your account on their computer you could prove it, and it would only take 30 seconds if they kept the window open.
IMHO it's absurd to ask a business to allow or provide this service.

I was just checking to see if there was any account distinction shown in Tapatalk that I could quickly show a vendor but sadly there isn't. I could probably bring up a full browser page on my phone to prove it if necessary.

I don't have an ARC card anymore. I'm sure I received it, but I just don't carry it around. I don't carry any of them around. I use an app called KeyRing which holds all my discount cards but I never scanned the ARC one in, and don't know if it's barcode oriented. Hell, maybe even just a picture of it would prove it.

Dunno. I haven't ever been turned away asking for my arc discount and saying who I am on the forums, but I tend to shop at the same few locations that know me by now.

If I was ever denied my discount because I didn't have the card, I would not have ANY issue with it, and would continue my purchase and not hold it against the LFS. It's MY responsibility, not theirs.
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Old 04-21-2012, 4:14 PM   #13
SuperClown SuperClown is online now

 
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There is a spot in tapatalk when ur at the main Paige of forums you hit the menu button on your phone then you press more on top right side and press profile and then scroll down to the bottom of the page and it will say arc member I just did this 2 seconds ago to confirm.

However I agree while I appreciate the discount and use it as often as possible I shop the stores frequently enough that I get good pricing so it doesn't matter too much to me

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Old 04-21-2012, 4:24 PM   #14
JeF4y JeF4y is offline
 
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There is a spot in tapatalk when ur at the main Paige of forums you hit the menu button on your phone then you press more on top right side and press profile and then scroll down to the bottom of the page and it will say arc member I just did this 2 seconds ago to confirm.
Crazy... Yours says "ARC Reef Club Member". Mine does not.

Just checked via a web browser and my CP says I'm an active member through 07-09-2012. Crazy...
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Old 04-21-2012, 4:31 PM   #15
gmpolan gmpolan is offline

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Always happy to prove membership and I agree with Mike. Membership has it's privileges.

But... ARC needs to be more diligent with sending out membership cards. I renewed in Jan but have yet to receive my card.

Agreed as ive been a member a while but due to my card being expired, i get denied the discount.

 
Old 04-21-2012, 4:43 PM   #16
bruce 1 bruce 1 is offline

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agreed as ive been a member a while but due to my card being expired, i get denied the discount.
x2

 
Old 04-21-2012, 4:53 PM   #17
beccaf91 beccaf91 is offline
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arc cards

we just started our 2nd year of membership and never had a card for the first year. How would I go about getting a card?

 
Old 04-21-2012, 4:54 PM   #18
SuperClown SuperClown is online now

 
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Originally Posted by JeF4y View Post
Crazy... Yours says "ARC Reef Club Member". Mine does not.

Just checked via a web browser and my CP says I'm an active member through 07-09-2012. Crazy...

that's odd mine has always shown that here is a screenshot of my phone I just took

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Old 04-21-2012, 5:17 PM   #19
Thanh386 Thanh386 is offline
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we just started our 2nd year of membership and never had a card for the first year. How would I go about getting a card?
We have a card maker now. Contact stacy and she should be able to get you one

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Old 04-21-2012, 5:19 PM   #20
beccaf91 beccaf91 is offline
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arc card

Will do thanx

 
 


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