View Full Version : Current USA

09-21-2010, 8:19 AM
not really a product review, but I wanted it to be known;

my Current Nova Extreme 8x54W blew a ballast and this fixture has 4 ballasts - each controlling two bulbs.
Jenn had some 4x54W ballasts in stock for a great price, so I was able to remove all four of the old ones.

Long story short; the endcaps in the fixture were brittle and broken and I wanted to do it once and do it right.
I checked where to get these special endcaps and found a place online where they sold for 8 (EIGHT) dollars a piece.

It was suggested to contact Current who might have these as spares.

Current responded promptly and offered replacement free of charge, needless to say I was happy.

Yesterday the replacement shipment arrived, not only with 16 brandnew endcaps but also completely wired and attached to the metal holders.



09-21-2010, 8:29 AM
That is a WOW experience in customer service. It's nice when you don't have to jump through hoops to get things done the right way.

Thanks for sharing!

09-21-2010, 9:28 AM
Good to hear.

09-21-2010, 1:13 PM
I have had great help with current as well... I had a UV start smoaking once due to a production error in the glass tube and they were more than helpful...