View Full Version : Excellent customer service


Acroholic
04-06-2010, 12:36 PM
I dropped the inner foam riser tube from my BK Mini 160 and cracked it. I called Aquarium Specialty and Scott had a 160 that had been damaged in shipping he was using for parts. I ordered the tube yesterday, Scott shipped it yesterday, and I had it this morning.

And above all that, the price was very reasonable, given the brand of the skimmer.

Thanks for the great Customer Service Scott and Aquarium Specialty!
Dave

thanhreef
04-07-2010, 6:41 PM
I am planning to switch the lighting from T5 to MH & PowerPrite LED. I talked to Scott and placed an order last Wed, and next day I received every items that he had in stock. That was super fast. Free shipping, ARC member discount and no tax. I am very pleased with great customer services from AS. Thank you, Scott.

Thanh