View Full Version : Excellent customer service

04-06-2010, 12:36 PM
I dropped the inner foam riser tube from my BK Mini 160 and cracked it. I called Aquarium Specialty and Scott had a 160 that had been damaged in shipping he was using for parts. I ordered the tube yesterday, Scott shipped it yesterday, and I had it this morning.

And above all that, the price was very reasonable, given the brand of the skimmer.

Thanks for the great Customer Service Scott and Aquarium Specialty!

04-07-2010, 6:41 PM
I am planning to switch the lighting from T5 to MH & PowerPrite LED. I talked to Scott and placed an order last Wed, and next day I received every items that he had in stock. That was super fast. Free shipping, ARC member discount and no tax. I am very pleased with great customer services from AS. Thank you, Scott.