Bad76Boy
02-02-2010, 2:14 PM
Hello guys and girls,
I just wanted to express my very bad experience with Fish Scales with you.
Well everything started on Sept. 24 2009 when I ordered my aquarium from Chris at Fish Scales.
It was a custom build, and by Chris statement it was supposed to be done in 2-3 weeks.
It was O.K. with me, I even told Chris that there was no rush (BIG MISTAKE), because I was planning on building my stand and it wasn't ready. I called several times in 3 weeks period, just for an update on my tank, and every time I called him everything was going according to a plan. So after 3 weeks I decided to go over there and check on my almost build tank. It was supposed to be all glued and ready for the water test. The only things left to do were supposed to be dorso pipes and black paint on the back wall. Well, to my disappointment the tank was sitting there without the front wall. Chris wasn't there so I called him and he told me that the front glass had had some chip in it or something and he would replaced it with the new as soon as it would arrive. Well after two more weeks I decided to check on my tank again, because over the phone everything was supposed to be done except the dorso pipes and black paint. Well nothing was done except the new front glass was installed. I also ordered a sump to go with my tank on that day. Another 2 weeks went by, so I went over there again. Well guess what? My tank was in the corner my sump wasn't there, but another build was there (2x150 gal tanks plus two sumps).
Another 2 weeks went by and I stopped by again. Guess what? Nothing was done and my tank was sitting in the same corner and Chris wasn't there. So called him and he was telling me that everything is done except the dorso pipes and the paint on black wall. I know, the same story over and over and over again.
So it went on like that until Dec. 23 2009 when Chris told me he was almost done, but he was running behind the schedule a little bit and in order to finish my tank and the sump he needed another week. On top of that he wanted to do something with the tank to make sure that the tank wouldn't gonna leak when I filled it up because one of the 150 gal tanks and one of the sumps on his another build were leaking. That started to worry me a little bit.
On Dec. 30 2009 I stopped by to see my tank and the sump. Guess what. Nothing was done, my tank was still sitting in the same corner just collecting dust. I was looking for my sump, but the only thing I saw were a few pieces of glass with my dimensions written on them (48x19x13).
Chris wasn't there so I called him again and he said that he'd got my sump in his garage for about week all assembled except the baffles, and that he needed another day to finish the dorso pipes and the baffles on the sump. So the next day I called in the morning and asked him if I could pick up my tank and the sump. By that time I had help (friend) sitting in my house who was gonna help me to transport the tank and the sump. Chris told me that it would be ready for pick up at 1 pm. So we got there at 12:30 just to see that the sump was freshly glued together (silicon was still wet - and even his wife told me to be careful that he had just put my sump together and the silicon was still wet)-so much for "your sump is assembled for about a week in my garage".
The tank wasn't ready-no dorso pipes, silicon all over the tank, bottom glass on the tank was sticking out 1/4 of an inch, some of the sides glass were not flash with the front panel (almost 1/8 of an inch difference), extra euro bracing on the bottom of the tank-inside (he said it was for the security, so it wouldn't leak. Craftsman ship was HORRIBLE, Chris is just a plain liar, and even admitted he was dishonest with me in one of his pm's.
Well I was so frustrated by that time and I asked him nicely for my $300.00 deposit back, without any hard feeling.
Well he was nice to me and said that he understood my frustration and he's sorry and he also admitted that it was all his fault.
Then he asked his wife what they're gonna do about the whole situation, and all i got from her was "YOU'RE NOT GONNA GET YOUR EFING MONEY BACK" then "HERE IS YOUR EFING MONEY" pointing at the tank. These were her exact words.
I was very frustrated, but still kind of calm when I left their store. The worst part was, how in the hell I'm gonna explain everything to my lovely wife that we worked so hard for it, and some crooks just decided to screw me big time.
When I got home I decided to write him a letter (pm). Chris replied kindly with an apology that he would refund my deposit. Well it's been more then a month, we've been writing pm's back and forth and he got meaner with every pm's. He even called me a big bully. So one day when I gave him a deadline he said that I was threatening him.
I gave him so many chances to get everything right, but it looks like he doesn't care.
We even tried to take a legal action, but at the end I think I'd loose more money even if I won the whole case. For me he's just not worth another penny. So basically right now all I can do is to write BAD reviews anywhere I can and report his business on BBB.
I also think I did a good think not getting his BAD product, saving all my livestock and my house.
At the end I hope this bad review is gonna help some people to decide either to go or not with Chris with "Fish Scales". CHRIS WITH FISH SCALES IS NOT A AQUARIUM FABRICATOR AND HIS WIFE IS DEFINETELY NOT A BUSINESS WOMEN USING A "F" WORD IN FRONT OF THE CUSTOMERS!!!!
I just wanted to express my very bad experience with Fish Scales with you.
Well everything started on Sept. 24 2009 when I ordered my aquarium from Chris at Fish Scales.
It was a custom build, and by Chris statement it was supposed to be done in 2-3 weeks.
It was O.K. with me, I even told Chris that there was no rush (BIG MISTAKE), because I was planning on building my stand and it wasn't ready. I called several times in 3 weeks period, just for an update on my tank, and every time I called him everything was going according to a plan. So after 3 weeks I decided to go over there and check on my almost build tank. It was supposed to be all glued and ready for the water test. The only things left to do were supposed to be dorso pipes and black paint on the back wall. Well, to my disappointment the tank was sitting there without the front wall. Chris wasn't there so I called him and he told me that the front glass had had some chip in it or something and he would replaced it with the new as soon as it would arrive. Well after two more weeks I decided to check on my tank again, because over the phone everything was supposed to be done except the dorso pipes and black paint. Well nothing was done except the new front glass was installed. I also ordered a sump to go with my tank on that day. Another 2 weeks went by, so I went over there again. Well guess what? My tank was in the corner my sump wasn't there, but another build was there (2x150 gal tanks plus two sumps).
Another 2 weeks went by and I stopped by again. Guess what? Nothing was done and my tank was sitting in the same corner and Chris wasn't there. So called him and he was telling me that everything is done except the dorso pipes and the paint on black wall. I know, the same story over and over and over again.
So it went on like that until Dec. 23 2009 when Chris told me he was almost done, but he was running behind the schedule a little bit and in order to finish my tank and the sump he needed another week. On top of that he wanted to do something with the tank to make sure that the tank wouldn't gonna leak when I filled it up because one of the 150 gal tanks and one of the sumps on his another build were leaking. That started to worry me a little bit.
On Dec. 30 2009 I stopped by to see my tank and the sump. Guess what. Nothing was done, my tank was still sitting in the same corner just collecting dust. I was looking for my sump, but the only thing I saw were a few pieces of glass with my dimensions written on them (48x19x13).
Chris wasn't there so I called him again and he said that he'd got my sump in his garage for about week all assembled except the baffles, and that he needed another day to finish the dorso pipes and the baffles on the sump. So the next day I called in the morning and asked him if I could pick up my tank and the sump. By that time I had help (friend) sitting in my house who was gonna help me to transport the tank and the sump. Chris told me that it would be ready for pick up at 1 pm. So we got there at 12:30 just to see that the sump was freshly glued together (silicon was still wet - and even his wife told me to be careful that he had just put my sump together and the silicon was still wet)-so much for "your sump is assembled for about a week in my garage".
The tank wasn't ready-no dorso pipes, silicon all over the tank, bottom glass on the tank was sticking out 1/4 of an inch, some of the sides glass were not flash with the front panel (almost 1/8 of an inch difference), extra euro bracing on the bottom of the tank-inside (he said it was for the security, so it wouldn't leak. Craftsman ship was HORRIBLE, Chris is just a plain liar, and even admitted he was dishonest with me in one of his pm's.
Well I was so frustrated by that time and I asked him nicely for my $300.00 deposit back, without any hard feeling.
Well he was nice to me and said that he understood my frustration and he's sorry and he also admitted that it was all his fault.
Then he asked his wife what they're gonna do about the whole situation, and all i got from her was "YOU'RE NOT GONNA GET YOUR EFING MONEY BACK" then "HERE IS YOUR EFING MONEY" pointing at the tank. These were her exact words.
I was very frustrated, but still kind of calm when I left their store. The worst part was, how in the hell I'm gonna explain everything to my lovely wife that we worked so hard for it, and some crooks just decided to screw me big time.
When I got home I decided to write him a letter (pm). Chris replied kindly with an apology that he would refund my deposit. Well it's been more then a month, we've been writing pm's back and forth and he got meaner with every pm's. He even called me a big bully. So one day when I gave him a deadline he said that I was threatening him.
I gave him so many chances to get everything right, but it looks like he doesn't care.
We even tried to take a legal action, but at the end I think I'd loose more money even if I won the whole case. For me he's just not worth another penny. So basically right now all I can do is to write BAD reviews anywhere I can and report his business on BBB.
I also think I did a good think not getting his BAD product, saving all my livestock and my house.
At the end I hope this bad review is gonna help some people to decide either to go or not with Chris with "Fish Scales". CHRIS WITH FISH SCALES IS NOT A AQUARIUM FABRICATOR AND HIS WIFE IS DEFINETELY NOT A BUSINESS WOMEN USING A "F" WORD IN FRONT OF THE CUSTOMERS!!!!