I know a lot of us were headed over this morning and I just wanted to see what everyone picked up?
I got a Sunburst Anthia. I wanted a trio, but they only had one and I was the third person in line, so I was lucky to even get that one. I also picked up a Secretive Wrasse, some brightwell products, and some frozen food.

I bought some frozen food and I ended up getting a coral, dang it. I came home was about to add interceptor and saw a sea hair attached to the coral. If anybody wants one come get it. I do not want it in my tank. That place was packed. I wanted a chocolate tang but was good and decided to wait till my next setup.

Joe

I got a clown, flame angel, food, sand, and a biocube that the pump dosent work on it. Do I return the whole setup or just give them the pump to exchange or what?

Just left w/ a new pom pom xenia, and a purple mushroom piece, Koralia flo deflector, nano PH, and another 8g biocube!!! And when I walked in all I wanted was the PH!

I got a clown, flame angel, food, sand, and a biocube that the pump dosent work on it. Do I return the whole setup or just give them the pump to exchange or what?
I would give them a call, but they are probably going to tell you to contact the Oceanic.

they wont answer their phone

I'm going over in a few minutes to see what scraps are left!
Dave

Mutated lemonpeel angel, coral beauty angel, 6 line wrasse and a yellow tang.

I got a clown, flame angel, food, sand, and a biocube that the pump dosent work on it. Do I return the whole setup or just give them the pump to exchange or what?

It's probably not broken. Try removing the tube that connects at the top to start. As soon as water starts flowing, then reattach. I got one today also and it didn't start at first. I don't think it's defective, but just a really small pump.

:yes:

I got a ton of frozen food since it was buy one get one free. When I got there they had given over 100 tickets for the fish line and were on 40 something so I didn't even bother looking for fish:)

how much were the bio cubes and stands?

8g $99, 14g $188, 29g $278

Went to get a blue spotted jawfish, they sold them already. looked at the pearly jawfish as a replacement, they marked them up to $50 a piece! "yeah but cut that in half" and at $25, that's normal retail. Dissapponted there.

The corals left by noon were average and also marked up. Seems like a ton was marked up 100% to give the 50% sale. So packed didn't feel like waiting to get anythinng. Tons of fish though and the back tent was full of good tanks and sumps, too bad I am all set there.

Called SWC and they gave me a great deal on the blue potted jawfish. Thanks again Sal! (hope this isn't a sponsor related post)

Fish:
two flame angelfish/medium @ $35/each
niger triggerfish/small @ $15

Food:
PE mysis
Formula 1 flakes
Formula 1 pellets
Formula 2 flakes
Formula 2 pellets
(all were buy 1/get 1 free)

..... and that hybrid (not mutated) lemonpeel/eibli angelfish that Seedless Reefer got just might end up having to go into my tank.... it's just too cool.

Hats off to MF for the great sale, excellent organization, free food, great service and going the extra mile to make everyone happy. And it's still going on tomorrow, when it will probably be a great time to shop for drygoods once all the fish buyers thin out.

I heard it said the *carnival* will be an annual event. Yay!

Called SWC and they gave me a great deal on the blue potted jawfish. Thanks again Sal! (hope this isn't a sponsor related post)

It would be cool if you'd post this in Salt Water City's forum instead of Marine Fish's forum.

I got a ton of frozen food since it was buy one get one free. When I got there they had given over 100 tickets for the fish line and were on 40 something so I didn't even bother looking for fish:)

Was that you that cleared them out of mysis? :shout:

Was that you that cleared them out of mysis? :shout:

We thought the PE mysis was sold out, but there was a second freezer where we found a lot of mysis stockpiled. Did you check that one? It was around the corner from the glass-door freezer.

Newbie here.. i went up to Marine Fish today for their sale and got a 55g tank, Aqueon Power Filter 55 and a Sundial T5HO Lighting fixture all for bout $330.00 how did i do?! here is the light http://www.current-usa.com/sundial_t5ho

Newbie here.. i went up to Marine Fish today for their sale and got a 55g tank, Aqueon Power Filter 55 and a Sundial T5HO Lighting fixture all for bout $330.00 how did i do?! here is the light http://www.current-usa.com/sundial_t5ho

I'd say you did fine!

Loren, "mutated" is such an ugly word for such a pretty fish! It was some sort of special lemon peel, wasn't it?

I got:

2x20# bags live sand
1 filamented flasher wrasse
1 dwarf lion fish (super cool and beautiful color)
2 formula pellets (1 and 2)
2 formula flakes (1 and 2)
3 big packs of PE mysis shrimps (went in with Linda for the BOGOF)
2x18K 48" t-5 lights
2x20K 48" t-5 lights

I think I dropped about as much jack as Mrscweppes up there!

And yes, congratulations to Marine Fish. It was great fun and a great sale. Yes, I know one poster felt the fish were high, but they looked great and there was quite a selection to choose from so I still left with much of the stuff I wanted.

Potters Angel for me.
Dave

I got a pair of clowns and a bucket of salt.

I was a little disappointed that I called last week to find out the reef keepers were 35% off, and this morning they were only 20%. I didn't have time to (or feel like) arguing so I just left with nothing. I felt a little tricked, even though they probably would've made it right had I insisted. I just was in a hurry and even at 35% off of $350 it wasnt toooooo good of a deal .

Was there anything really unique in there? I didn't have time to really browse.

Got a great deal on a flame hawk. I'm still acclimating though. I didn't realize the fish systems are kept at 1.014.

Any advise on how long I should take to bring it up to full salt? I usually drip for 2-3 hours but this seems like a bigger change than I'm used to. I keep my reef at 1.025.

I bought a 46'' T5 lighting fixture and a power and life glo bulbs. I dropped $179 after taxes. I guess that wasn't too bad. I think I will go back tomorrow to give them some more of my 40 hrs a week.

they wont answer their phone

Considering there were 200 people through the door in the first house and about 50 people in the store all day long it was hard to do anything but bag fish and corals and check people out. You really have to just be patient with it. Try calling on Monday, or just call Oceanic.

Good to see all of you... Linda, Loren, Raj, roundman, Jin, sailfish, calireefer, Thiago, Darren, there's probably more of you ARC'ers that I saw just failed to remember names with the amount of people through the store!

Hope to see a few more tomorrow.

Dang spent all my money today and forgot the sale is tomorrow to. Might have to go back.

I got:
2 big misys shrimp pkg
1 blue trigger
1 manderan goby
2 bengii cardinals but one died and before I could get him out I am sure the trigger is eating because he had bengii on the barbee OUCH

i got 3 pajama cardinals and a honey red damsel.

i threw the fish into my tanks after temp acclimating them. didn't remember to ask at what there sg was. opps. my fish are all fine.

linda, did you see the dt oysters in the other freezer? brandon and i couldn't find them in the glass one.

also, i could always hold your angel in the 60 that i have set up if you need space :)

How gracious of you to offer that to Linda!

However, she will make ME take it out to you and you know I can't find your house and it just causes me so much stress lol.

P.S. I'm sure your neighbor has a restraining order on me after ringing the bell for an hour!

Just FYI they need someone at the door at all times to let customers know they needed a number to get assistance. I went around 3:00 walked in and wanted to buy several corals.

A nice employee came up after 15 minutes of waiting thinking the numbers being called were door prizes. The employee let me know that they were taking numbers but since it had slowed a bit that he would be right with me after helping some others. It took him about 15 more minutes since rightfully so they had questions.

He came back by and said I will be right with you. 10 minutes later he got stuck moving some wood product around then they got bsy again so after about 50 minutes total I left empty handed. Prices on the corals after the 50 % I still would have spent a few hundred to fill my nanos.

I picked up 160lbs of live sand (2 for 1) and Frozen Mysis. Also found two little mandarin gobies for my fuge.. they seem to be doing well and hunting down pods already.

It's probably not broken. Try removing the tube that connects at the top to start. As soon as water starts flowing, then reattach. I got one today also and it didn't start at first. I don't think it's defective, but just a really small pump.

:yes:
I did. I took it out and messed around with it. It still wouldnt work. So I think since Im going to Alabama on a roller coaster trip tommorow my parents will stop by and exchange it.

I did. I took it out and messed around with it. It still wouldnt work. So I think since Im going to Alabama on a roller coaster trip tommorow my parents will stop by and exchange it.
Well I got it to work!:yay: Now I need live rock. Do you think that if my parents stop by and pick it up and put it in a cooler while they are at the braves game it will be fine?

Yeah I sure did. There was a guy standing in line when they were on number 40 or so with a ton of mysis. I asked him if they were on sale, he said yes, but it was the last of it.

Then when I was in line for the checkout right in front of the frozen food cabinet, we were talking about it, and the lady behind us overheard someone someone discover the fridge around the corner. She told us so I left my fiance in line and snuck around and grabbed a couple packages.

So when I was asking KWL if he had bought all the mysis, I meant the original bunch when everyone thought they were sold out.

Just FYI they need someone at the door at all times to let customers know they needed a number to get assistance. I went around 3:00 walked in and wanted to buy several corals.

A nice employee came up after 15 minutes of waiting thinking the numbers being called were door prizes. The employee let me know that they were taking numbers but since it had slowed a bit that he would be right with me after helping some others. It took him about 15 more minutes since rightfully so they had questions.

He came back by and said I will be right with you. 10 minutes later he got stuck moving some wood product around then they got bsy again so after about 50 minutes total I left empty handed. Prices on the corals after the 50 % I still would have spent a few hundred to fill my nanos.
+1

My fiance and I were talking about that on the way home... I got a ticket right away as I walked in right as the last of the crowd was let in after opening, but as we were waiting for our number to be called, there were lots of people who were asking for tickets who obviously had been there a while, not realizing they needed tickets for help.

The other thing that they may consider clarifying is that you don't need a ticket for freshwater fish. Lots of people were waiting for freshwater bagging then realizing they could have just gotten the people back there to bag for them.

I got food and lots of it! :)

A frag also, but mostly food! Oh, and the free t-shirt. ;)


I'm going back tomorrow to see if there's any clams left.

I went back today and bought a chiller.
Dave

Dang spent all my money today and forgot the sale is tomorrow to. Might have to go back.

uhhh... we went back.

Broke now, but the good news is, we spent enough to enter yet another raffle ticket into the drawing!

Here's today's purchase.

http://216.77.188.54/coDataImages/p/Groups/376/376875/folders/287079/2310194NewKid.JPG


Here's the same guy in the Diver's Den @ Live Aquaria ($349.99+shipping):

http://a1272.g.akamai.net/7/1272/1121/20080411191000/www.liveaquaria.com/images/diversden/approved/0411081-156a.jpg


At Marine Fish, this eel was already a steal for a non-member @ $250.

On a non-carnival day with an ARC 30% discount, he was even better @ $175.

But today at half-price ($125!!!), I just could not go home without him!!

Another BIG THANKS to Marine Fish for a great sale and to everyone associated with this sponsor for the great deals and good times.

Linda, what is it?

Wait, there were tickets for a drawing? I probably spent over $300 and didn't know about that. :)

Linda, what is it?

This is a golden dwarf moray eel (http://www.marinecenter.com/fish/eels/goldendwarfmorayeel/). About 10 inches. This is as big as he'll get. More info here (http://www.poseidonsrealm.com/melatremus.htm).

They're usually difficult to find. MF has had this one for about 2 months, so I know he's healthy. Patrick even gave me the hamster ball that he's been living in!

:)

Wait, there were tickets for a drawing? I probably spent over $300 and didn't know about that. :)

There were 3 tank set-ups that you could win. You picked the tank you wanted and put your raffle ticket(s) in that tank.

There was just one drilled tank -- an Oceanic cube -- so that's where all my tickets went.

How much did you have to spend to get a ticket?

Well, not that I need another tank. But that sucks that I didn't know and wasn't pointed out of it. :D

Well, not that I need another tank. But that sucks that I didn't know and wasn't pointed out of it. :D

Well, I didn't know about the free T-shirts to the first however-many-it-was customers in the door and Barb and I were some of the first to arrive.

You got a shirt. So we're even.

:)

(P.S. -- this was their first carnival and they were slammed. I'm impressed that it was organized as well as it was and it's understandable that with wall-to-wall customers and the customer/employee ratio being the way it was, some things slipped through the cracks. I'm sure next year's event will be even better. And I heard the burgers and dogs were great, but I never got around to getting one.)

How much did you have to spend to get a ticket?

For every $100 spent, you got 1 raffle ticket.

I don't want to say how many raffle tickets I got. Let's just say I'm hoping the utility companies will all be understanding about my bills being late this month....

I went back today and bought a chiller.
Dave

what kind of chiller and how much.

any good deals on tanks purchased.

what kind of chiller and how much.

any good deals on tanks purchased.
Oceanic chillers were 40% off. There were definitely some good deals!

Well, I didn't know about the free T-shirts to the first however-many-it-was customers in the door and Barb and I were some of the first to arrive.

You got a shirt. So we're even.

:)

(P.S. -- this was their first carnival and they were slammed. I'm impressed that it was organized as well as it was and it's understandable that with wall-to-wall customers and the customer/employee ratio being the way it was, some things slipped through the cracks. I'm sure next year's event will be even better. And I heard the burgers and dogs were great, but I never got around to getting one.)
Oh, I'm not complaining (notice the smiley!). I'm surprised I didn't see that. We were there hanging out for about 4 hours today. If they had couches, we could have closed the store down with them. ;)



I did grab a Dr. Pepper, though. :D

Loren wants to get one of those freaky looking nudi's now. That great big flying bat thingie... ugggg.

Patrick? PLEASE take a picture of that thing before it's picked up by the buyer. I've never seen anything like it.

Here (http://www.youtube.com/watch?v=SBlB1-EabgI)'s a red one.

Loren wants to get one of those freaky looking nudi's now. That great big flying bat thingie... ugggg.

Patrick? PLEASE take a picture of that thing before it's picked up by they buyer. I've never seen anything like it.

Here (http://www.youtube.com/watch?v=SBlB1-EabgI)'s a red one.
That thing is awesome!!

what kind of chiller and how much.

any good deals on tanks purchased.

It was an oceanic 1/4 HP. Price was $100 less than marine depot sells them for.
Dave

It was an oceanic 1/4 HP. Six bills.
Dave


Ouch!

Thiago and Perry, what didn't you get?

Linda the sea hare lookin thing is called a Spanish Dancer. I'll admit it is crazy looking and looks very cool when it swims, but I won't get one for my tank.

Neat, but a 3 minute video of an aquatic red bat slug accompanied by Spanish music? Strange...

Flame angel, toby puffer, and some frozen food.

Flame angel is getting his arse beat by my domino damsels. I need to get them out...anyone want to help me? If you catch them, you can have them and I'll give you something else too; just need them out..need to save the flame :(

Ouch!

Barbara,
Did I meet you at Rits the other day?
Dave

Barbara,
Did I meet you at Rits the other day?
Dave

Yes you did!

Flame angel, toby puffer, and some frozen food.

Flame angel is getting his arse beat by my domino damsels. I need to get them out...anyone want to help me? If you catch them, you can have them and I'll give you something else too; just need them out..need to save the flame :(
your getting rid of the damsel right?

btw, i didnt want the damsel but was making sure.

You still cant get those damsels out!?!?!?!? How weak. lol. Get your scuba gear out man ;)

Lee, you haven't seen these things lately..they're beasts!

Anyone know their email? I need to ask them somehting that cannot be discussed by phone.

pm patrick

pnguye3

thanks

Anyone know their email? I need to ask them somehting that cannot be discussed by phone.
The government has your e-mail tapped too! :D

I got a school of 8 chromis and 2 died already in my QT. I just called the store and was told that “Unfortunately there is no guarantee or refund for livestock on sale”. Whish they would have told me before. Note for next “carnival”…

That set you back 5 bucks? I'd imagine gas there from alpharetta would be more expensive......

That’s not the point Patrick. The point is for members to remember this for next time.

I got a school of 8 chromis and 2 died already in my QT. I just called the store and was told that “Unfortunately there is no guarantee or refund for livestock on sale”. Whish they would have told me before. Note for next “carnival”…

That is a really lame excuse, IMO. I guess the physical condition of the fish changes when they are on sale, and they are more delicate.:boo:

I guess there are no warranties on any drygoods sold during the sale either. I suppose if the equipment I bought from there this past weekend broke, then I'd be out of luck. "Sorry, no guarantees or refunds for drygoods on sale."

A guarantee is a guarantee, and should be in effect regardless of what you paid for the fish. Anyone from the ARC is probably 99% better at keeping fish healthy than any other of their customers anyways, so the fish was probably bad to start with.

That kind of attitude quickly negates any positive goodwill generated by the sale they just had.

I went up there the first day around 2 or 3pm and was looking at the coral...they all looked pretty rough and angry...alot had snot leaking off of them and many were closed up. The water was a little murky too. So i decided not to buy since they seemed to have been stressed enough.

I got a school of 8 chromis and 2 died already in my QT. I just called the store and was told that “Unfortunately there is no guarantee or refund for livestock on sale”. Whish they would have told me before. Note for next “carnival”…
It should be on your receipt. At least it was on mine.

It should be on your receipt. At least it was on mine.
Hmm, a receipt is AFTER you paid already...

Hmm, a receipt is AFTER you paid already...
Typically, yes. :)

What is the normal guarantee? On fish that are not on sale?

We lost a couple also that were very carefully acclimated and Q/T'd. I put them in a ziplock in the freezer, but I suppose I can just toss them now.

This would be my polite suggestion to Marine Fish:

"When an item is on sale for 50%-off, the normal 30%-off ARC member discount will not apply; however, the usual guarantee will still be honored for ARC members."

My reasoning is this: I'd rather buy a fish at 30% off and have a guarantee than buy it for a deeper discount and have it be a total loss if it dies.

So Far no good.

Have lost the Coral beauty, Hybrid Lemonpeel and the 6 line in QT.

Very disappointed.

Man...I'm glad i didn't buy anything during that sale...I would be super ticked if i bought the fish seedless reefer did and they keeled.

I've been lucky I guess. All the livestock I bought acclimated and has been doing fine. All look healthy and are eating so I have no complaints. Thanks.

Man...I'm glad i didn't buy anything during that sale...I would be super ticked if i bought the fish seedless reefer did and they keeled.


We have no hard feelings whatsoever towards this LFS. Heartbreaking as they are, fish casualties are part of the hobby. So much of reefkeeping is a gamble and even when you seemingly do all the right things, you still have unexplained losses. My opinion that Marine Fish is a great store has not changed and I still thank them for putting on this terrific sale. A lot of work went into it and I was grateful to be able to go.

In all honesty, four of the seven fish we bought were impulse buys. I had planned to buy a pair of flame angels and a niger trigger. Seven fish is a large order to Q/T at one time because of the number of tanks involved, feedings, water testings, water changes, etc. It's never a good idea to acquire so many fish at once. I knew better.

The sale was great. The "no guarantee.....for livestock on sale" is the bad part.

What this communicates to me, regardless of the store doing it, is that the Customer's money is more important to the store than the Customer's satisfaction.

If haninja's water was good, etc, how expensive would it have been for this store to replace two chromis, about $1.50 maybe? Chromis are cheap, but no, they tell him this and it gets slathered all over the net on the ARC website.

I wonder how much money in future lost sales this will cost them when a fair evaluation of the QT water and then a simple replacement of two Chromis if all checks out would have fixed everything?

Most people would not go back to the store if they lost two fish in QT anyways. Simple, good customer service for the very few that do makes you look great even if the fish you sell die.

Well, they certainly lost my money. Most likely, they will never see me again…

That is a really lame excuse, IMO. I guess the physical condition of the fish changes when they are on sale, and they are more delicate.:boo:

I guess there are no warranties on any drygoods sold during the sale either. I suppose if the equipment I bought from there this past weekend broke, then I'd be out of luck. "Sorry, no guarantees or refunds for drygoods on sale."

A guarantee is a guarantee, and should be in effect regardless of what you paid for the fish. Anyone from the ARC is probably 99% better at keeping fish healthy than any other of their customers anyways, so the fish was probably bad to start with.

That kind of attitude quickly negates any positive goodwill generated by the sale they just had.

THe lfs doesn't get a warranty from their supplier. All warranties offered are supplemented by the lfs markup. If the markup is reduced due to a sale, then the funds available to supply the warranty is also reduced thus eliminating the warranty. Basic economics.

Comparing livestock to drygoods is simply silly. Drygoods are warranted through the manufacturer, so MF will get their product replaced at no cost to them.

Some fish will die, no matter what you do. A certain amount of luck goes into it, and the longer I'm in this hobby, the more I think it is majority luck.

The sale was great. The "no guarantee.....for livestock on sale" is the bad part.

What this communicates to me, regardless of the store doing it, is that the Customer's money is more important to the store than the Customer's satisfaction.

If haninja's water was good, etc, how expensive would it have been for this store to replace two chromis, about $1.50 maybe? Chromis are cheap, but no, they tell him this and it gets slathered all over the net on the ARC website.

I wonder how much money in future lost sales this will cost them when a fair evaluation of the QT water and then a simple replacement of two Chromis if all checks out would have fixed everything?

Most people would not go back to the store if they lost two fish in QT anyways. Simple, good customer service for the very few that do makes you look great even if the fish you sell die.

It's not just 2 chromis. Many people would have lost some livestock and it would cost A LOT to warranty all of these fish. Good service doesn't mean that they will do anything the customer wants. It is clearly stated in their policy that on sale livestock will not be warranteed.

THe lfs doesn't get a warranty from their supplier. All warranties offered are supplemented by the lfs markup. If the markup is reduced due to a sale, then the funds available to supply the warranty is also reduced thus eliminating the warranty. Basic economics.

Comparing livestock to drygoods is simply silly. Drygoods are warranted through the manufacturer, so MF will get their product replaced at no cost to them.

Some fish will die, no matter what you do. A certain amount of luck goes into it, and the longer I'm in this hobby, the more I think it is majority luck.



It's not just 2 chromis. Many people would have lost some livestock and it would cost A LOT to warranty all of these fish. Good service doesn't mean that they will do anything the customer wants. It is clearly stated in their policy that on sale livestock will not be warranteed.

Pardon the sarcasm about drygoods warranty.

If you read my post, you will see that I never said they should, as you state, "do anything the customer wants." Do you see the statement "fair evaluation of the QT water"? That is usually part of any LFS's livestock guarantee, and a fair practice which protects the LFS from unethical customers.

A sale should not shift the burden of livestock death solely on the customer. If the water is out of parameters, then don't replace the fish. If it is within parameters, replace the fish. A lower purchase price should not change that.

I’ve lost 3 more chromis.
This is not the first time there are “issues” with this store. Previous discussions can be found here (http://www.atlantareefclub.org/forums/showthread.php?t=6580)and here (http://www.atlantareefclub.org/forums/showthread.php?t=6635).
I remember previous arguments regarding their higher prices due to “rigorous” quarantine process that they run livestock through to ensure their fish are health and customers are happy. It seems they skipped it for this sale.
It’s beyond “luck” this time with me loosing 5 out of 8 fish and Loren loosing 3 out of 3. I’m sure there are others that have not come on this thread yet or even not part of the club.
This is turning ugly…

Don't get me wrong, I love the store and have bought from them before and will buy from them again...its one of the best setup stores and best cared for that I've seen in a long time. Just during that sale, all the corals looked mad, so i decided not to buy any. I'll definitely buy from them again...you can find some great deals in their coral tanks. I just wasn't interested during the sale.

It’s beyond “luck” this time with me loosing 5 out of 8 fish and Loren loosing 3 out of 3. I’m sure there are others that have not come on this thread yet or even not part of the club.
This is turning ugly…

If you're talking about my Loren, we only lost 3 out of 7. Other 4 are doing fine and are not in the same Q/T set-up as the 3 that died.

I lost 3 of 4 fish. The trigger was the oly guy to make it. All were treated the same way.

Discouraged. Lost one of my flameangels today. We're down to only 3 survivors out of 7 fish purchased. If these 3 survive (flameangel, yellow tang, niger trigger), they'll end up being some of the most expensive fish I've ever purchased.

With no guarantee, I can't replace the flame and I've been waiting for so long to try a pair.

You know how every now and then you find yourself thinking "enough of this d*mn hobby -- I'm done."

I'm bummed out.

Discouraged. Lost one of my flameangels today. We're down to only 3 survivors out of 7 fish purchased. If these 3 survive (flameangel, yellow tang, niger trigger), they'll end up being some of the most expensive fish I've ever purchased.

With no guarantee, I can't replace the flame and I've been waiting for so long to try a pair.

You know how every now and then you find yourself thinking "enough of this d*mn hobby -- I'm done."

I'm bummed out.
Sorry to high jack the thread, I purchased nothing from marine fish. But how can something make you so excited, but in turn p!@@es you off soooo bad. I came home had two fish in overflow, missing my fire fish, and tangs have ick. It sucks

Pardon the sarcasm about drygoods warranty.

If you read my post, you will see that I never said they should, as you state, "do anything the customer wants." Do you see the statement "fair evaluation of the QT water"? That is usually part of any LFS's livestock guarantee, and a fair practice which protects the LFS from unethical customers.

A sale should not shift the burden of livestock death solely on the customer. If the water is out of parameters, then don't replace the fish. If it is within parameters, replace the fish. A lower purchase price should not change that.

Testing water won't tell you anything. ALl you have to do is bring in a sample of clean water (either tank water or fresh saltwater) and you beat the test.

Point is, the policy is stated; if you are unsure of the warranty, you should ask. Changing the policy for us is "doing what the customer wants"; that's what I meant by that.

Full disclosure: I bought 2 fish and both are healthy.

Han, chromis have a tendancy to die off like that; poor collection practices on them. I once had 50, 3 survived.

Sorry to hear about everyones loses.
I know you were talking about getting the pair of Angels at the last meeting Linda, so I am very sorry to hear that you lost one.
My Secretive Wrasse is eating like a champ, but I am still having a hard time getting my Sunburst Anthia to take much food. He isn't looking unhealthy yet, but it is making me rethink trying to have a small school of these guys.

This will be my last post on this thread and subject.
Raj, you keep saying the policy is stated, where? I didn’t see it anywhere and nobody in the store bothered to mention that whatever policy they have doesn’t apply to the sale.
Also from a reliable source I know for a fact the store did NOT quarantine the sale shipment as (claimed) is done as regular practice. The bags were still floating the morning the sale started…
Again, the point is not the 5 chromis that I lost but, IMO, Marine Fish misconduct beginning with the fact that they didn’t verify health of the livestock ending with the change in policy. And BTY, as you can all see, it’s not just me, there are at lest 2 more folks on this thread that lost livestock. I’m sure there are more that did not get a chance to see this thread or are not even members.

That’s it. I’m done here.

Testing water won't tell you anything. ALl you have to do is bring in a sample of clean water (either tank water or fresh saltwater) and you beat the test.

If I wanted to be dishonest and try to get fish replaced that I killed, I would go the route you described above. But personally, I would not do that.

Sorry to high jack the thread, I purchased nothing from marine fish. But how can something make you so excited, but in turn p!@@es you off soooo bad. I came home had two fish in overflow, missing my fire fish, and tangs have ick. It sucks

:aww:

So sorry to hear that Glenn! Did you ever find your clown? (BTW, the polyps and zoas I got from you are thriving, but the stuff you gave me for the sump somehow DISAPPEARED :confused2: - and thanks again for the frags.)

I've gone through the ick thing too. It's heartbreaking. We got ours under control with a second UV sterilizer and raising the tank temp to 83. Loss was minimal, but the livestock looked like h*ll during the wait. You've been at this a LOT longer than me, so I'm sure you know what to do to help your fish, but I wish you luck and hope it passes over soon. Don't get discouraged - your 180 is AWESOME!

Sorry to hear about everyone else's losses too...tears me up when I lose a fish (or anything else I buy for my tank for that matter)

Linda... soooo sorry to hear that one of the Flame Angels did not make it. They were beautiful fish. I feel terrible for you.
Bob

Acro, that makes 2 of us. But as you know, for every 2 of us that would be honorable, there are at least 2 that would not be.

Han, I'm not sure how I know about the policy, but I do. It may be from reading the receipt from a previous purchase or a sign at the register?

Han, I'm not sure how I know about the policy, but I do. It may be from reading the receipt from a previous purchase or a sign at the register?

Wonder if guarantee information (if a sponsor has a livestock guarantee -- I reallize some don't) could be added to the *Sponsor Information* on the sponsor's sticky?

For Example:

Local Fish Store
Address
Hours
Discount:
Guarantee(s):
~ 14 day live guarantee on all regular priced livestock
~ No guarantee on sale items
~ No additional waranty on drygoods (manufacturer's waranty may apply)

The hybrid angel loss was devastating. Such a cool fish.

I can't express how disappointed I am that these fish died and they, like my money went down the toilet.

It happens I know but LOTS of people have dead fish.

Does anyone locally have a 14 day live guarantee? That would be out of control (and expensive for them)!

Just wondering, by they way. ;)

I bought three fish out of the sale shipments myself, and all three are fine, but I still don't see shifting the responsibility of initial loss totally on the customer.

It was a hard enough pill to swallow multiple years ago when all the LFS here in Atlanta started the "no cash refunds, store credit only" for unused merchandise returns. Are there any other retail businesses that do this other than pet shops (or LFS)?

That sucks losing livestock. I have purchased from there before and never had a problem....Mostly coral but I have always seen them drip acclimated most everything. Never once have I seen a bag in a tank....I only keep 6 fish in my all the rest is coral but I have lost alot of fish in the past with my move and well I might be addimet on buying more for some reason....again that sucks:(

Does anyone locally have a 14 day live guarantee? That would be out of control (and expensive for them)!

Just wondering, by they way. ;)

I was using that as a hypothetical example. My point is, I don't know what sponsors have what guarantees or if any have guarantees at all. That's why it would be helpful to have that information on the sponsor *sticky* information.

That sucks losing livestock. I have purchased from there before and never had a problem....Mostly coral but I have always seen them drip acclimated most everything. Never once have I seen a bag in a tank....I only keep 6 fish in my all the rest is coral but I have lost alot of fish in the past with my move and well I might be addimet on buying more for some reason....again that sucks:(
I am not sure how they normally acclimate their fish, but I know I was in the store acouple times the week of the sale and they had bags of fish floating in every aquarium.

Can't say what they did for the sale, but they have holding tanks in the back where everything is usually QT'd.

I bought a Flame angel and a cleaner Wrasse. Both died within 2 days. I checked my water and it was perfect. I have lost fish before but only fish I bought from Petco when I first started the Hobby. I def. will not return to this store.

P.S. my buddy who went with me lost all 4 of his fish within 3 days.

6 fish bought= 6 fish dead

man it sounds like a bummer for all you guys that lost little fishies. im sorry to hear that. im glad my mom said no to going on both days of the sale

All these deaths are probably from shipping stress.

yeah i would agree with that, they brought most of the fish in last minute and probably didnt give them enough time to get over the first leg of their trip to there new homes.