LorenK
12-17-2007, 10:20 AM
There is a site issue which has caused the status of paying members to revert to guest status.
It's currently being researched and hopefully fixed soon.
I have temporarily updated the number of PMs to 200 for all users until we solve this issue. The only forum that people will not be able to access in the mean time is ARC Member Discussion.
tsciarini
12-17-2007, 11:04 AM
Please be patient with this issue as Chris and Loren are working to find a quick fix. It is Monday after-all and these guys have their "paying" jobs to handle as priority.
They will update you as progress is made.
Thanks!
Ok- I've made the fix, and I hope it fixes everyone correctly..
The software really isn't setup to handle the date being changed a year ahead and then back again. I've saved the code I used to fix all the memberships in batch. If the problem comes up again, we can add it to run every 15 minutes to handle any possible problems like this automatically.
Linda Lee
12-17-2007, 12:06 PM
I'd like my PM limit to be increased to 500 please......
Seriously though: the quick response of the WebMaster is so appreciated!
Thanks yet again, Chris!
LorenK
12-17-2007, 12:19 PM
Folks, if you see any remaining issues, please post them here and I'll look at them in turn.
kwl1763
12-17-2007, 12:54 PM
Lorenk, mine still seems to be hosed but it might be due to a username not being figured out issue.
Here is the paypal receipt from oct 26th
Subscription Payment Sent (ID #0SJ89179A8448862W)
In reference to:S-8LR252747E942700J
should have come from email starting with kwledbe..........
thanks
Lifestudent
12-17-2007, 7:00 PM
Keith/KWL1763, since I've confirmed your PayPal payment, I've changed your membership status to "Active" and I placed an order for your card which will be through 10-26-08.
Bob L
LorenK
12-19-2007, 9:41 PM
There are still some issues that I'm sorting through. I've got the issue nailed down regarding search issues (although I've temporarily turned off the flood controls so users will not be affected) and will be running a fix for that. Hopefully that will fix Jaandgc's email issue.